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GIMP File -> New -- unhandled exception

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GIMP File -> New -- unhandled exception Hafedh 06 Aug 13:19
  GIMP File -> New -- unhandled exception rich404 06 Aug 13:35
   GIMP File -> New -- unhandled exception Hafedh 06 Aug 15:07
2019-08-06 13:19:34 UTC (3 months ago)
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GIMP File -> New -- unhandled exception

Hello and thanks in advance for your help,

I've downloaded different version of GIMP like 2.10.10, 2.10.12, the installation is fine without error.

When i open the application and click on File --> New, i'm getting this error: Fatal error: unhandled exception.

Everything is working fine except this action and even if i tried another version i've the same behaviour.
I tried also to install it on other devices but still the same.

this is what i've on logs;

gimp-2.10.exe caused an Access Violation at location 0000000061825475 in module libgtk-win32-2.0-0.dll Reading from location 0000000000000000.

Could you please tell me what's the root cause of this ?

Thanks,

Regards, Hafedh

Attachments:
* https://www.gimpusers.com/system/attachments/1236/original/GIMPError.png

Hafedh (via www.gimpusers.com/forums)
2019-08-06 13:35:35 UTC (3 months ago)
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GIMP File -> New -- unhandled exception

Hello and thanks in advance for your help,

I've downloaded different version of GIMP like 2.10.10, 2.10.12, the installation is fine without error.

When i open the application and click on File --> New, i'm getting this error:
Fatal error: unhandled exception.

Everything is working fine except this action and even if i tried another
version i've the same behaviour.
I tried also to install it on other devices but still the same.

this is what i've on logs;

gimp-2.10.exe caused an Access Violation at location 0000000061825475 in module
libgtk-win32-2.0-0.dll Reading from location 0000000000000000.

Could you please tell me what's the root cause of this ?

Thanks,

Regards, Hafedh

Are you using a 32 bit version of Windows? Maybe a Windows 7 installation.

If you are, then sometimes issues with the most recent Windows Gimp installers and it is worth trying this older version

https://download.gimp.org/mirror/pub/gimp/v2.10/windows/gimp-2.10.6-setup-1.exe

Not a 32 bit Windows? I see there is a new installer gimp-2.10.12-setup-3.exe I wonder what has been fixed this time?

rich404 (via www.gimpusers.com/forums)
2019-08-06 15:07:44 UTC (3 months ago)
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GIMP File -> New -- unhandled exception

Are you using a 32 bit version of Windows? Maybe a Windows 7 installation.

If you are, then sometimes issues with the most recent Windows Gimp installers
and it is worth trying this older version

https://download.gimp.org/mirror/pub/gimp/v2.10/windows/gimp-2.10.6-setup-1.exe

Not a 32 bit Windows? I see there is a new installer gimp-2.10.12-setup-3.exe I
wonder what has been fixed this time?

Hello and thanks for your reply,
It's windows 10 64 bit with latest updates. I've also tried both of them (2.1.6 and 2.10.12setup3) and still the same problem :/

Thanks

Hafedh (via www.gimpusers.com/forums)