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GIMP multi user?

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GIMP multi user? Meul Wim 19 Dec 14:49
  GIMP multi user? scl 19 Dec 18:27
Meul Wim
2012-12-19 14:49:30 UTC (over 12 years ago)

GIMP multi user?

We deliver the GIMP (v2.8.2) in our Citrix XenApp 6.0 environment to our students. The GIMP is locally installed on each XenApp Server. As long as only 1 student is using GIMP on a server, everything went good. When more users use GIMP on the same server, GIMP crashes randomly. Always libglib-2.0.0.dll is the faulting module. In the application log on the server is following error logged:

Log Name: Application Source: Application Error
Date: 19/12/2012 13:30:15
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxx
Description:
Faulting application name: gimp-2.8.exe, version: 2.8.2.0, time stamp: 0x50369de7 Faulting module name: libglib-2.0-0.dll, version: 2.32.3.0, time stamp: 0x4ff58552 Exception code: 0x40000015
Fault offset: 0x000000000004fd12
Faulting process id: 0x5d1c
Faulting application start time: 0x01cddde3ce590984 Faulting application path: E:\Program Files\GIMP 2\bin\gimp-2.8.exe Faulting module path: E:\Program Files\GIMP 2\bin\libglib-2.0-0.dll Report Id: d6db53db-49d7-11e2-aa47-ac162d6f557e Event Xml:



1000
2
100
0x80000000000000

5672684
Application
xxx



gimp-2.8.exe
2.8.2.0
50369de7
libglib-2.0-0.dll
2.32.3.0
4ff58552
40000015
000000000004fd12
5d1c
01cddde3ce590984
E:\Program Files\GIMP 2\bin\gimp-2.8.exe E:\Program Files\GIMP 2\bin\libglib-2.0-0.dll d6db53db-49d7-11e2-aa47-ac162d6f557e

Can someone give me some info to troubleshoot it further?

MvG, Wim

--
Met vriendelijke groeten

Wim Meul Systeemingenieur

Karel de Grote-Hogeschool Start met voorsprong
Hogeschooldiensten, dienst ICT
E info@kdg.be
www.kdg.be >

scl
2012-12-19 18:27:29 UTC (over 12 years ago)

GIMP multi user?

On 19.12.12 at 3:49 PM Meul Wim wrote:

We deliver the GIMP (v2.8.2) in our Citrix XenApp 6.0 environment to our students. The GIMP is locally installed on each XenApp Server. As long as only 1 student is using GIMP on a server, everything went good. When more users use GIMP on the same server, GIMP crashes randomly. Always libglib-2.0.0.dll is the faulting module. In the application log on the server is following error logged: [...]
Faulting module name: libglib-2.0-0.dll, version: 2.32.3.0, time stamp: 0x4ff58552 Exception code: 0x40000015
[...]
Can someone give me some info to troubleshoot it further?

Hi,

as you have already discovered, libglib-2.0.0.dll is always the faulting module. A Google search with the keywords 'glib 0x40000015 libglib-2.0-0.dll'
reveals similar issues in other Glib based applications, like Wireshark. See for instance the Wireshark bugreport #6509 [1], telling that this is probably an out of memory problem, which would match to the random occurance of the crashes.

BTW, please note: This list is for discussing GIMP usage, like creating cool effects etc. If you have technical questions about GIMP, the GIMP developer mailing list is more suitable for you. However, in this particular case you are best advised to search on GLib related sites.

I hope I could help you.

Kind regards,

Sven

[1] https://bugs.wireshark.org/bugzilla/show_bug.cgi?id=6509